New York Child Support Office Locations

New York has 67 child support offices. Find the one for your county below, or check the official New York office directory.

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All New York child support offices

Not sure which office is yours? Call New York child support at (888) 208-4485.

The NYS Child Support Helpline (888-208-4485, TTY 866-875-9975) is open Monday to Friday, 8:00 a.m. to 7:00 p.m. You can also enroll online at childsupport.ny.gov without visiting an office.

Albany County Child Support and Enforcement Unit(official office page, opens in a new tab)

Albany County Department of Social Services
162 Washington Avenue
Albany, NY 12210

Serves: Albany County

Hours: Monday to Friday, 8:30 a.m. to 4:30 p.m.

  • Paternity establishment
  • Locating the other parent
  • Collecting and sending child support payments
Phone
(518) 447-7300
Fax
(518) 447-7722
Email
CSEWEBAlbany@dfa.state.ny.us

For case questions the county directs callers to the NYS Child Support Helpline, 888-208-4485.

Directions

Allegany County Child Support Unit(official office page, opens in a new tab)

County Courthouse
7 Court Street, Room 110
Belmont, NY 14813

Serves: Allegany County

Hours: Monday to Friday, 8:30 a.m. to 4:00 p.m.

  • Paternity establishment
  • Support establishment
  • Support collection
  • Support enforcement
  • Parent locator services
  • Legal services (income based fees)
Phone
(585) 268-9622
Fax
(585) 268-9479
Email
CSEWEBAllegany@dfa.state.ny.us

The county lists 888-208-4485 for the Child Support Unit.

Directions

Cattaraugus County Child Support Enforcement Unit(official office page, opens in a new tab)

Cattaraugus County Department of Social Services
1 Leo Moss Drive, Suite 6010
Olean, NY 14760

Serves: Cattaraugus County

Hours: Walk-in hours: Monday to Friday, 8:30 a.m. to 3:30 p.m.; phone hours: Monday to Friday, 8:30 a.m. to 4:00 p.m.

Visiting: Department of Social Services walk-in hours are Monday to Friday, 8:30 a.m. to 3:30 p.m..

  • Payments accepted in person (cash, check, money order, credit card)
  • Private, public assistance, and Medicaid cases
Phone
(716) 373-8065
Fax
(716) 796-0940
Email
CSEWEBCattaraugus@dfa.state.ny.us

The child support page does not give a separate unit address.

Directions

Cayuga County Child Support Services(official office page, opens in a new tab)

Cayuga County Department of Social Services
63 Genesee Street
Auburn, NY 13021
Mail: 157 Genesee Street, Auburn, NY 13021

Serves: Cayuga County

Hours: Monday to Friday, 8:00 a.m. to 4:00 p.m.

Visiting: DSS in-person assistance is at 63 Genesee Street; a document drop box is at the entrance.

  • Help for custodial and non-custodial parents
  • Financial and medical support
Phone
(315) 253-1011
Fax
(315) 253-1283
Email
CSEWEBCayuga@dfa.state.ny.us

The county lists 888-208-4485 for child support questions; 315-253-1011 is the DSS main line. Cash payments are not accepted locally until further notice.

Directions

Chautauqua County Child Support Services Unit(official office page, opens in a new tab)

Second Floor
7 North Erie Street
Mayville, NY 14757

Serves: Chautauqua County

Hours: Monday to Friday, 8:30 a.m. to 4:30 p.m.

  • Location investigation
  • Paternity establishment
  • Financial investigation
  • Support establishment
  • Support collection
  • Support enforcement
  • Medical support establishment and enforcement
  • Modification of child support orders
  • Cost of living adjustments
Fax
(716) 753-4602
Email
cccseu@co.chautauqua.ny.us

The county page gives no local phone for this unit and lists the NYS Child Support Helpline, 888-208-4485 (TTY 866-875-9975). County main switchboard: 716-753-4000.

Directions

Chemung County Child Support Unit(official office page, opens in a new tab)

Chemung County Department of Social Services
425 Pennsylvania Avenue
Elmira, NY 14904
Mail: P.O. Box 588, Elmira, NY 14902

Serves: Chemung County

Hours: Monday to Friday, 9:00 a.m. to 4:00 p.m. (closed noon to 1:00 p.m.)

Visiting: Staff are available by scheduled appointment or walk-in, Monday to Friday, 9:00 a.m. to 4:00 p.m.; closed for lunch noon to 1:00 p.m.

  • Paternity establishment
  • Establishing and enforcing support orders
  • Cash payments accepted
  • Request for Information forms at DSS reception
Phone
(607) 737-5302
Fax
(607) 737-5500
Email
CSEWEBChemung@dfa.state.ny.us
Directions

Chenango County Child Support Enforcement Unit(official office page, opens in a new tab)

Chenango County Department of Social Services
5 Court Street
Norwich, NY 13815
Mail: PO Box 590, Norwich, NY 13815

Serves: Chenango County

Hours: Monday to Friday, 8:30 a.m. to 5:00 p.m.

  • Location and financial investigations
  • Paternity establishment
  • Child and medical support establishment
  • Child support collection
  • Child support enforcement (administrative and court based)
  • Order modifications and cost of living adjustments
Phone
(607) 337-1500
Fax
(607) 337-1525
Email
CSEWEBChenango@dfa.state.ny.us

The county lists 888-208-4485 for child support telephone inquiries.

Directions

Columbia County Child Support Enforcement Unit(official office page, opens in a new tab)

Columbia County Department of Social Services
25 Railroad Avenue
Hudson, NY 12534
Mail: P.O. Box 458, Hudson, NY 12534

Serves: Columbia County

Hours: Monday to Friday, 8:00 a.m. to 4:00 p.m.

Visiting: The department asks people to call before coming in, since many needs can be handled by phone. A drop box is near the front door.

  • Locating non-custodial parents
  • Paternity establishment
  • Support establishment
  • Support collection
  • Administrative and court enforcement
  • Medical support
  • Review, adjustment, and modification of orders
Phone
(518) 828-9411
Fax
(518) 828-5401
Email
CSEWEBColumbia@dfa.state.ny.us

Call 518-828-9411 and press 5 for the Child Support Enforcement Unit. Services are free to Columbia County residents.

Directions

Cortland County Support Collection Unit(official office page, opens in a new tab)

Cortland County Department of Social Services
60 Central Avenue
Cortland, NY 13045

Serves: Cortland County

Hours: Monday to Friday, 8:30 a.m. to 4:30 p.m.

  • Locating absent parents
  • Paternity establishment
  • Support and medical orders
  • Enforcing court orders
  • Collecting and disbursing payments
  • Filing petitions with Family Court
Phone
(607) 753-5236
Email
CSEWEBCortland@dfa.state.ny.us

Services are available to anyone who requests them.

Directions

Dutchess County Child Support Unit(official office page, opens in a new tab)

Department of Community and Family Services
60 Market Street
Poughkeepsie, NY 12601

Serves: Dutchess County

Hours: Monday to Friday, 9:00 a.m. to 5:00 p.m.

Visiting: The office accepts in-person payments, including credit card payments, during regular business hours.

  • Payments accepted (including credit card)
  • Paternity establishment information
  • Online enrollment
Phone
(845) 486-3000
Email
CSEWEBDutchess@dfa.state.ny.us

DCFS also lists sites in Millbrook and Beacon, but does not say child support services are offered there.

Directions

Erie County Office of Child Support Enforcement(official office page, opens in a new tab)

Rath Building, Room 230
95 Franklin Street, Room 230
Buffalo, NY 14202

Serves: Erie County

Hours: Monday to Friday, 8:30 a.m. to 4:00 p.m. (winter); 8:30 a.m. to 3:30 p.m. (summer)

Visiting: People not on Temporary Assistance or Medicaid apply at the ECDSS Child Support Office. For out of state orders, call 888-208-4485 to schedule an appointment.

  • Applications
  • Locating absent parents
  • Paternity establishment
  • Obtaining support orders
  • Enforcing support
  • Collection
Phone
(716) 858-8000
Fax
(716) 858-6446
Email
cseweberie@dfa.state.ny.us

The OCSE phone line is 888-208-4485 (8:00 a.m. to 7:00 p.m.); 716-858-8000 is the Erie County DSS main line. The office is on the second floor of the Rath Building.

Directions

Jefferson County Child Support Enforcement Unit(official office page, opens in a new tab)

Human Services Building
250 Arsenal Street
Watertown, NY 13601

Serves: Jefferson County

Hours: Monday to Friday, 9:00 a.m. to 5:00 p.m.; 8:30 a.m. to 4:00 p.m. (July and August)

  • Location investigation
  • Paternity establishment
  • Financial investigation
  • Support establishment
  • Support collection
Phone
(315) 785-3000
Email
CSEWEBJefferson@dfa.state.ny.us

The county page lists Social Services hours of 8:30 a.m. to 5:00 p.m. (September to June).

Directions

Monroe County Support Collection Unit(official office listing, opens in a new tab)

33 North Fitzhugh Street
Rochester, NY 14614

Serves: Monroe County

Hours: Monday, Tuesday, Thursday, and Friday, 9:00 a.m. to 12:00 p.m. (1:00 p.m. to 3:00 p.m. by appointment only); Wednesday, 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 3:00 p.m.

Visiting: Afternoon visits on Monday, Tuesday, Thursday, and Friday are by appointment only.

Phone
(585) 753-2760
Email
CSEWEBMonroe@dfa.state.ny.us
Directions

Montgomery County Child Support Unit(official office page, opens in a new tab)

1 Venner Road
Amsterdam, NY 12010

Serves: Montgomery County

Hours: Monday to Friday, 8:30 a.m. to 4:00 p.m. (September to June); 9:00 a.m. to 4:00 p.m. (July and August)

  • Locating noncustodial parents
  • Paternity establishment
  • Help preparing modification and violation petitions
  • Medical support
  • Collection and enforcement
Phone
(518) 242-5778
Fax
(518) 853-5076
Email
CSEWEBMontgomery@dfa.state.ny.us

Closed 12:00 to 12:30 p.m. (September to June) and 12:00 to 1:00 p.m. (July and August).

Directions

NYC OCSS Customer Service Walk-In Center(official office page, opens in a new tab)

151 West Broadway, 4th Floor
New York, NY 10013

Serves: New York County, Kings County, Queens County, Bronx County, Richmond County

Hours: Monday to Friday, 8:00 a.m. to 6:00 p.m.

Visiting: Walk in; no appointment needed. Phone appointments can be requested by email.

  • Case inquiries
  • Payments
  • Order modifications
  • Enforcement assistance
  • Payment plans
  • Child support agreements
  • Debt reduction applications
Phone
(929) 252-5201

Between Worth and Thomas Streets. For case questions call the NYS Child Support Helpline at 888-208-4485.

Directions

Oswego County Child Support Unit(official office page, opens in a new tab)

100 Spring Street
Mexico, NY 13114
Mail: PO Box 436, Mexico, NY 13114

Serves: Oswego County

Hours: Tuesday to Friday, 8:30 a.m. to 4:00 p.m.; Monday, 4:00 p.m. to 6:00 p.m.

Visiting: By appointment only, per the state directory.

  • In person payments (check, money order, or credit card)
  • Locating absent parents
  • Paternity establishment
  • Support orders
  • Enforcement
Phone
(315) 963-5000
Fax
(315) 963-5559
Email
childsupport@oswegocountyny.gov

The county routes all child support calls to the NYS Child Support Helpline (888-208-4485).

Directions

Suffolk County Child Support Enforcement Bureau(official office page, opens in a new tab)

3455 Veterans Memorial Highway
Ronkonkoma, NY 11779
Mail: PO Box 18030, Hauppauge, NY 11788

Serves: Suffolk County

Hours: Monday, Tuesday, Thursday, and Friday, 8:00 a.m. to 3:00 p.m.

Visiting: Wednesdays by prior appointment only.

  • Intake for custodial parents applying for Temporary Assistance
  • Locating absent parents
  • Paternity establishment
  • Establishing and enforcing support orders
Phone
(631) 854-3281
Email
CSEB.info@dfa.state.ny.us
Directions

Westchester County Office of Child Support Services(official office page, opens in a new tab)

100 East First Street, 5th Floor
Mount Vernon, NY 10550

Serves: Westchester County

Hours: Monday to Friday, 8:30 a.m. to 5:00 p.m. (must arrive by 4:00 p.m.)

Visiting: Visitors must arrive by 4:00 p.m. After applying, you are asked to come in for an interview with a child support worker.

  • Applications and interviews
  • Locating absent parents
  • Establishing parentage
  • Support orders
  • Collection
Phone
(914) 813-6334
Email
CSEWEBWestchester@dfa.state.ny.us
Directions

Which New York child support office handles my case?

Each office serves specific counties. Search for yours above to find its office.If you are not sure where your case is handled, call (888) 208-4485 and they can point you to the right office.

Do I need to visit an office in person?

Usually not. Most questions can be handled by phone or online, and many offices see visitors by appointment. Call ahead before visiting to confirm hours and whether you need an appointment.

How do I contact New York child support?

Run by Office of Temporary and Disability Assistance, Division of Child Support Services

Your case online

Questions about your case or opening a case

Questions about payments

Our New York child support guide covers payments, checking your case, and more.

How much child support will I pay or receive?

Our free New York child support calculator walks through the state guideline and gives an instant estimate.

Office details come from official New York government sources (childsupport.ny.gov, www.health.ny.gov, www.nyc.gov) and were last checked October 18, 2026. Each office links to its official listing. Sunny Child Support is not affiliated with any government agency.

Child support offices in other states