NYC OCSS Customer Service Walk-In Center

New York, New York

The NYC OCSS Customer Service Walk-In Center is at 151 West Broadway, 4th Floor, New York, NY 10013. Call the office at (929) 252-5201. It serves New York, Kings, Queens, Bronx, and Richmond counties.

How do I contact this office?

151 West Broadway, 4th Floor
New York, NY 10013
Phone
(929) 252-5201
TTY
(866) 875-9975
Hours
Monday to Friday, 8:00 a.m. to 6:00 p.m.
Before you go
Walk in; no appointment needed. Phone appointments can be requested by email.
Official page
Office page

Between Worth and Thomas Streets. For case questions call the NYS Child Support Helpline at 888-208-4485.

Is this my office?

This office serves New York, Kings, Queens, Bronx, and Richmond counties.

Not your area? See every New York child support office.

Can I handle this without going in?

Often, yes. Many requests don't need a visit:

Going in person? Read "Before you go" above, and call first if you can.

What can I do at this office?

  • Case inquiries
  • Payments
  • Order modifications
  • Enforcement assistance
  • Payment plans
  • Child support agreements
  • Debt reduction applications

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Office details come from the official New York office listing, checked October 18, 2026. Sunny Child Support is not affiliated with the Division of Child Support Services. Spot a mistake? Tell us.