Albany County Child Support and Enforcement Unit

Albany, New York

The Albany County Child Support and Enforcement Unit is at 162 Washington Avenue, Albany, NY 12210. Call the office at (518) 447-7300. It serves Albany County.

How do I contact this office?

Albany County Department of Social Services
162 Washington Avenue
Albany, NY 12210
Phone
(518) 447-7300
TTY
(866) 875-9975
Hours
Monday to Friday, 8:30 a.m. to 4:30 p.m.
Before you go
The NYS Child Support Helpline (888-208-4485, TTY 866-875-9975) is open Monday to Friday, 8:00 a.m. to 7:00 p.m. You can also enroll online at childsupport.ny.gov without visiting an office.
Email
CSEWEBAlbany@dfa.state.ny.us
Fax
(518) 447-7722
Official page
Office page

For case questions the county directs callers to the NYS Child Support Helpline, 888-208-4485.

Is this my office?

This office serves Albany County.

Not your area? See every New York child support office.

Can I handle this without going in?

Often, yes. Many requests don't need a visit:

Going in person? Read "Before you go" above, and call first if you can.

What can I do at this office?

  • Paternity establishment
  • Locating the other parent
  • Collecting and sending child support payments

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Office details come from the official New York office listing, checked October 18, 2026. Sunny Child Support is not affiliated with the Division of Child Support Services. Spot a mistake? Tell us.