Onondaga County Bureau of Child Support Services
Syracuse, New York
The Onondaga County Bureau of Child Support Services is at 421 Montgomery Street, 4th Floor, Syracuse, NY 13202. Call the office at (315) 435-2928. It serves Onondaga County.
How do I contact this office?
Civic Center421 Montgomery Street, 4th Floor
Syracuse, NY 13202
- Phone
- (315) 435-2928
- TTY
- (866) 875-9975
- Hours
- Monday to Friday, 8:00 a.m. to 4:00 p.m.
- Before you go
- The NYS Child Support Helpline (888-208-4485, TTY 866-875-9975) is open Monday to Friday, 8:00 a.m. to 7:00 p.m. You can also enroll online at childsupport.ny.gov without visiting an office.
- CSEWEBOnondaga@dfa.state.ny.us
- Official page
- Office page
Documents can be emailed to ChildSupportDocs@dfa.state.ny.us.
Is this my office?
This office serves Onondaga County.
Not your area? See every New York child support office.
Can I handle this without going in?
Often, yes. Many requests don't need a visit:
- Check your case and payments online in Online account.
- Pay online, by phone, or by mail: see every way to pay child support in New York.
- Ask about your case by phone at (315) 435-2928.
Going in person? Read "Before you go" above, and call first if you can.
Other child support offices near Syracuse
- Madison County Support Collection Unit Wampsville · 22 miles away
- Cayuga County Child Support Services Auburn · 23 miles away
- Oswego County Child Support Unit Mexico · 29 miles away
More help with New York child support
Office details come from the official New York office listing, checked October 18, 2026. Sunny Child Support is not affiliated with the Division of Child Support Services. Spot a mistake? Tell us.