Aurora, IL 60502
Serves: Kane County, DuPage County, Lake County
- Enrollment for child support services
- Voluntary Acknowledgment of Parentage forms
- Hand delivery of court orders and payment records
- HFS.ARO@Illinois.gov
Illinois Child Support Office Locations
Illinois has 14 child support offices. Find the one for your county below, or check the official Illinois office directory.
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All Illinois child support offices
Not sure which office is yours? Call Illinois child support at (800) 447-4278.
HFS says parents can enroll for services, pick up parentage forms, and hand deliver documents such as court orders at the regional office serving their case. Interviews are scheduled by an Appointment Notice. The statewide Customer Service Call Center (1-800-447-4278, TTY 1-800-526-5812) is open Monday to Friday, 8:00 a.m. to 4:30 p.m.
Aurora Region child support offices
Aurora, IL 60502
Satellite office
2133 Belvidere RoadWaukegan, IL 60085
Serves: Lake County
- Enrollment for child support services
- Voluntary Acknowledgment of Parentage forms
- Hand delivery of court orders and payment records
Regional email HFS.ARO@Illinois.gov.
Belleville Region child support offices
Collinsville, IL 62234
Serves: Madison County, St. Clair County
- Enrollment for child support services
- Voluntary Acknowledgment of Parentage forms
- Hand delivery of court orders and payment records
- HFS.BRO@Illinois.gov
Champaign Region child support offices
Champaign, IL 61821
Serves: Champaign County, Clark County, Coles County, Cumberland County, Douglas County, Edgar County, Effingham County, Ford County, Macon County, Moultrie County, Piatt County, Shelby County, Vermilion County
- Enrollment for child support services
- Voluntary Acknowledgment of Parentage forms
- Hand delivery of court orders and payment records
- HFS.CRO@Illinois.gov
Cook County Region child support offices
Chicago, IL 60603
Serves: Cook County
- Enrollment for child support services
- Voluntary Acknowledgment of Parentage forms
- Hand delivery of court orders and payment records
Chicago, IL 60621
Serves: Cook County
- Enrollment for child support services
- Voluntary Acknowledgment of Parentage forms
- Hand delivery of court orders and payment records
Joliet Region child support offices
Joliet, IL 60432
Serves: Bureau County, Grundy County, Iroquois County, Kankakee County, Kendall County, LaSalle County, Livingston County, Will County
- Enrollment for child support services
- Voluntary Acknowledgment of Parentage forms
- Hand delivery of court orders and payment records
- HFS.JRO@Illinois.gov
Satellite office
1570 First AvenueOttawa, IL 61350
Serves: LaSalle County
- Enrollment for child support services
- Voluntary Acknowledgment of Parentage forms
- Hand delivery of court orders and payment records
Regional email HFS.JRO@Illinois.gov.
Marion Region child support offices
Marion, IL 62959
Serves: Alexander County, Bond County, Clay County, Clinton County, Crawford County, Edwards County, Fayette County, Franklin County, Gallatin County, Hamilton County, Hardin County, Jackson County, Jasper County, Jefferson County, Johnson County, Lawrence County, Marion County, Massac County, Monroe County, Perry County, Pope County, Pulaski County, Randolph County, Richland County, Saline County, Union County, Wabash County, Washington County, Wayne County, White County, Williamson County
- Enrollment for child support services
- Voluntary Acknowledgment of Parentage forms
- Hand delivery of court orders and payment records
- HFS.MRO@Illinois.gov
Peoria Region child support offices
Peoria, IL 61602
Serves: Fulton County, Henderson County, Henry County, Knox County, Marshall County, McLean County, Mercer County, Peoria County, Putnam County, Rock Island County, Stark County, Tazewell County, Warren County, Woodford County
- Enrollment for child support services
- Voluntary Acknowledgment of Parentage forms
- Hand delivery of court orders and payment records
- HFS.PRO@Illinois.gov
Satellite office
4705 44th Street, Suite ARock Island, IL 61201
Serves: Rock Island County
- Enrollment for child support services
- Voluntary Acknowledgment of Parentage forms
- Hand delivery of court orders and payment records
Regional email HFS.PRO@Illinois.gov.
Rockford Region child support offices
Rockford, IL 61107
Serves: Boone County, Carroll County, DeKalb County, Jo Daviess County, Lee County, McHenry County, Ogle County, Stephenson County, Whiteside County, Winnebago County
- Enrollment for child support services
- Voluntary Acknowledgment of Parentage forms
- Hand delivery of court orders and payment records
- HFS.RRO@Illinois.gov
Springfield Region child support offices
Satellite office
300 Maine StreetQuincy, IL 62301
Serves: Adams County
- Enrollment for child support services
- Voluntary Acknowledgment of Parentage forms
- Hand delivery of court orders and payment records
Regional email HFS.SRO@Illinois.gov.
Springfield, IL 62701
Serves: Adams County, Brown County, Calhoun County, Cass County, Christian County, DeWitt County, Greene County, Hancock County, Jersey County, Logan County, Macoupin County, Mason County, McDonough County, Menard County, Montgomery County, Morgan County, Pike County, Sangamon County, Schuyler County, Scott County
- Enrollment for child support services
- Voluntary Acknowledgment of Parentage forms
- Hand delivery of court orders and payment records
- HFS.SRO@Illinois.gov
Which Illinois child support office handles my case?
Each office serves specific counties. Search for yours above to find its office.If you are not sure where your case is handled, call (800) 447-4278 and they can point you to the right office.
Do I need to visit an office in person?
Usually not. Most questions can be handled by phone or online, and many offices see visitors by appointment. Call ahead before visiting to confirm hours and whether you need an appointment.
How do I contact Illinois child support?
Run by Department of Healthcare and Family Services (HFS), Child Support Services
Your case online
Questions about your case or opening a case
- Child Support Customer Service: (800) 447-4278
- TTY (Illinois Relay): (800) 526-5812
- Child Support Services email
Questions about payments
- Illinois SDU
- Way2Go card website
- State Disbursement Unit: (877) 225-7077
Our Illinois child support guide covers payments, checking your case, and more.
Office details come from official Illinois government sources (hfs.illinois.gov) and were last checked October 18, 2026. Each office links to its official listing. Sunny Child Support is not affiliated with any government agency.